Get Connected With Online Doctors 24/7
Book Telehealth Consultation with next available GPs, our team is here to provide instant access to Medical certificates online, Telehealth Appointments, Pathology referrals, Radiology Referrals, Prescription Refills and Specialist Referrals. Book an appointment with Doctor Help Now!
Need An Online Doctor?
We offer convenient and transparent healthcare you can access anytime & anywhere.

Online Medical Certificate
- Seek absence from work or school/ university
- Medical Certificate issued via Email or Sms
- No Need to visit the clinic in person
- From: $14.99

Telehealth Consultation
- Not feeling well? Need to talk to an online GP?
- Do it now via Telehealth consultation
- Book your online appointment now
- From: $35.99

Online Prescription Refills
- Need a prescription refill online?
- No need to rush to the clinic and wait
- Get it instantly by booking our online prescription services
- From: $25.99

Online Referral
- We offer referrals for pathology, specialist consultation, and radiology.
- Talk to our registered doctors now!
- Book your online appointment now
- From: $35.99
On a mission to make healthcare affordable & convenient for all Australians.
Trusted by Australians - Reviewed by AHPRA- Registered Doctors
How To Book Telehealth Services With Doctor Help?

Fill the form
Click here to access the form instantly. Fill out the form accurately and include all the essential information to create your patient profile.

How you pay ?
After being redirected to the dashboard, select the telehealth service you want, fill out the payment options, and get started.

Get Doctor Response
After the payment, you will be connected to the GP for the consultation. For the medical certificate, after the form is submitted, it is reviewed, and the certificate is either sent by email or SMS.
Why Doctor Help For Online Telehealth Services?

Providing Encrypted Services
The patient's medical records are kept confidential, and telehealth solutions are provided according to their requirements. Book your telehealth appointment now.

AHPRA Certified Health Practitioners
Our Team includes GPs Certified by the Australian Health Practitioner Regulation Agency. Patients receive the best telehealth solutions regarding medical certificates and referrals.

24/7 Availability for Telehealth Appointments
Skip the waiting time and connect with medical practitioners within minutes. Our telehealth appointments are available 24 hours a day, 7 days a week.
Why Choose Doctor Help
Your Health, Our Priority
You’re at the center of everything we do. Our care is tailored to your unique needs, preferences, and lifestyle. Your health and well-being drive our decisions and actions. With us, you can be sure that you always come first.
Commitment to Transparency & Integrity
Honesty is our policy. From clear pricing to transparent communication, we ensure that you’re fully informed every step of the way. Our commitment to integrity means we’re a healthcare partner you can truly trust.
Designed for Your Busy Lifestyle
We recognize that life is demanding. That’s why our services are crafted to fit into your busy schedule. Whether it’s a quick consultation or ongoing care, we make healthcare convenient without compromising quality.
Pioneering Innovation for Better Health
Embracing innovation, we leverage cutting-edge technology and methods to enhance your healthcare experience. Our constant pursuit of impactful innovations ensures that you receive the most advanced and effective care.
A Legacy of Experience & Expertise
More than just a provider, we are your experienced healthcare partner. Our team of qualified professionals brings a wealth of knowledge and skill, committed to guiding you through your healthcare journey with expertise and compassion.

Australian Medical Professionals

APHRA Registered Physicians

Encrypted & Secure Service

Cyber Security Aligned
Our Prices Are Transparent

General Consult
From $35.99

Prescription
From $25.99

Medical Certificate
From $14.99

Pathology Referral
From $35.99

Specialist Referral
From $35.99

Radiology Referrals
From $35.99
Experienced & Australian-Registered Online Doctors All our medical health practitioners are qualified and registered with the Australian Health Practitioner Regulation Agency (AHPRA). You can access online doctors in Australia within minutes.
What People Say About Us
Frequently asked questions
What is Doctor Help?
Doctor Help is an online portal that connects patients with online healthcare practitioners. We serve as a medium to provide telehealth services with accessibility and convenience. Our major telehealth services include online medical certificates, telehealth consultations, prescription refills, and referrals. Hence, Doctor Help with its telehealth services is contributing to bridging the gap in healthcare.
Who can get telehealth services from Doctor Help?
What telehealth services does Doctor Help provide?
How to ask a doctor in Australia for an online consultation?
Why choose Doctor Help?
How to sign up for online Doctor Help?
- Click on the “log in” button.
- Press “Register Now” to get started.
- Fill in your details, including Medicare number, to create an account.
Is online doctor appointment compulsory for a medical certificate?
Is Doctor Help a secure telehealth portal?
Absolutely. Doctor Help prioritizes patient confidentiality through an encrypted portal. Every telehealth consultation conducted online via video calls is dealt with securely, ensuring a trustworthy telehealth experience across Australia.
Can I book an online doctor’s appointment after business hours?
Of course. Our team of healthcare practitioners makes healthcare accessible 24/7 via online telehealth consultations in Australia.
How do I request a medicine prescription or refill online?
You can quickly request a medicine prescription online by completing a brief telehealth consultation with one of our Australian partner practitioners. If our practitioner deems it necessary, your online script will be sent to your mobile number via SMS within minutes.
How do I request a medical certificate online?
To quickly get a medical certificate online, follow these steps:
- Select the type of online sick note you need for work, school, university, or carer’s responsibilities.
- Complete a brief online form with medical details.
- Our authorized online doctor will review your information and conduct an online consultation.
- Based on the online doctor assessment your medical certificate will be sent to your inbox.
Are Doctor Help healthcare practitioners real doctors in Australia?
Yes, Doctor Help has a team of GPs registered with the Australian Health Practitioners Regulation Agency.
What happens to the medical records of patients?
Doctor Help telehealth services employ strict protocols and encryption measures to safeguard the patient’s sensitive data.
Online Doctors, Telehealth and Everyday GP Care Across Australia
Speak with AHPRA-registered Australian doctors online for your everyday healthcare needs within minutes. Doctor Help makes it easier to access telehealth Australia-wide, whether you need a general online GP consultation, an instant medical certificate, an urgent script refill, or a specialist referral letter.

Consultations Within Minutes
Available 24/7, 365 days a year.

100% Transparent Pricing
Standard care from just $14.99 with absolutely no hidden fees.

Secure & Confidential
Managed entirely by Australian resident doctors on an encrypted platform.
Our Services
- Speak with an Australian doctor online from home. Discuss general medical symptoms, get professional advice, and manage ongoing health requirements.
- Delivery: Real-time phone or video call consultation.
- From: $35.99
- Request a doctor-reviewed medical certificate online for work, university, school, or carer's leave without having to wait in line at a physical clinic.
- Delivery: Sent directly to your inbox via secure PDF or SMS post-consultation.
- Pricing: From $14.99
- Discuss new or repeat prescription requests online securely. Skip the hassle of visiting a physical clinic just to keep your necessary medications up to date.
- Delivery: Instant token sent straight to your mobile phone via SMS (eScript).
- Pricing: From $25.99
- Request specialist, pathology or imaging referrals online. Connect with our doctors to obtain official clinical documentation.
- Delivery: Valid pathology, radiology/imaging requests, or specialist letters sent via email.
- Pricing: From $35.99
How It Works
Simple access to online healthcare
1
Tell us what you need
Choose the service that best matches your reason: telehealth consult, online medical certificate, online prescription or referral.
2
Complete your request securely
Add your details through Doctor Help’s secure private platform so the treating doctor has the information needed to review your request.
3
Connect with our Doctor
Your request will be assessed by an AHPRA-registered Australian doctor. The doctor will contact you directly via a prompt phone or video consultation to provide appropriate medical advice.
4
Receive your outcome or next step
If clinically appropriate, clinical documents and referrals will be sent via email, and your eScript will be sent by SMS.
Why Australians Choose Doctor Help
Healthcare That Fits Real Life
Many Australians delay care because getting a GP appointment can be inconvenient, expensive, or difficult to arrange around work, family, study, or travel. Doctor Help gives patients a more convenient way to access everyday GP services online when a physical examination is not required.

Available Across Australia
Doctor Help supports patients in major cities, outer suburbs, regional towns and remote communities across Australia.

AHPRA-Registered Doctors
Doctor Help works with Australian doctors registered with the Australian Health Practitioner Regulation Agency.

Built for Everyday Healthcare
Doctor Help is designed for common non-emergency needs such as medical certificates, prescriptions, referrals and general telehealth consultations.

Secure and Confidential
Your health information is handled through a secure digital platform with privacy and confidentiality at the centre of the process.

Transparent Pricing
Our pricing is clear before you start. No surprise gap fees and no hidden cancellation fees.
Emergency Notice: Telehealth is not suitable for every health issue. In a medical emergency, call 000 immediately or attend your nearest hospital emergency department.
Common Conditions We Can Help With
Real doctors. Real clinical decisions.
Medical care on Doctor Help is provided by AHPRA-registered Australian doctors. Clinical decisions are made entirely by the treating doctors based on clinical appropriateness.